Speaking
Talks for engineering leadership audiences: CIOs, CTOs, SRE and platform leaders, and the governance and risk functions that increasingly sit beside them.
Keynote
Eight Observations from 18 Years Inside Regulated Reliability
Regulated financial services is an unforgiving place to learn reliability engineering. Changes are audited, incidents are reportable, and the cost of being wrong is measured in more than downtime. This keynote distills 18 years inside that environment into eight observations about what actually improves reliability at enterprise scale, and what only appears to. It covers why incident counts fall when evidence improves rather than when process multiplies, why toil is a governance problem before it is an automation problem, why observability succeeds as decision infrastructure and fails as dashboards, and why release governance is becoming the control point where reliability, sustainability, cost, and AI risk converge. The observations are drawn from enterprise implementation and supported by doctoral research on modern engineering practice. The audience leaves with a concrete view of where reliability engineering is heading and what to measure next.
Length: 30 to 45 minutes. Adaptable to executive briefings and panel formats.
Talk topics
- Evidence-grounded release governance: making release decisions auditable in regulated environments.
- Observability as decision infrastructure: what OpenTelemetry adoption looks like at enterprise scale.
- Reliability beyond availability: the four-axis reliability model in practice.
- Sustainable and financially responsible operations: GreenOps as an engineering discipline.
- Reliability engineering for AI and agentic systems: instruments before autonomy.
- Production readiness in regulated enterprises: what actually reduces incidents.
Engagements
Confirmed engagements will be listed here as they are scheduled. For availability and event inquiries, see Contact.